Start with your most annoying workflow.
We design agent pilots with
clear KPIs and a safe rollout path.
Feasibility (2 weeks)
-
Assess where agents add value — and where they don’t. Decision-ready scope
and KPIs.
- Process review and candidate ranking
- Data, access, and compliance checks
- Baseline metrics and success criteria
Pilot (6–8 weeks)
-
A narrow-scope agent pilot with Human-in-the-Loop and clear metrics.
- Integrations (email/tickets/CRM/Slack)
- Metrics: automation rate, escalation rate, cycle time
- Observability: logs, traces, prompt/version control
Rollout & Enablement
-
A safe path from pilot to everyday use. Enable teams and maintain quality.
- Training, playbooks, clear ownership
- Guardrails for cost, quality, and security
- Continuous improvement from real usage
What makes a good pilot
- Narrow scope with a single clear outcome
- Sample data available (redacted if needed)
- Defined KPIs (automation %, escalation %, cycle time)
- Human-in-the-Loop escalation path
- One accountable owner for decisions
What we won’t automate
- Irreversible financial approvals without dual control
- Legal decisions without qualified human review
- Changes without an audit trail or access control
- Safety‑critical controls
- Anything lacking measurable KPIs or a HITL escalation path
Use cases
Support triage & first response
Route, summarize, and draft replies for inbound messages.
- Inputs: emails/tickets, attachments
- Outputs: suggested reply, category, priority
- Describe your task
Invoice intake & extraction
Extract vendor, lines, totals, and route for approval or payment.
- Inputs: PDFs/emails, attachments
- Outputs: structured fields, validation flags
- Describe your task
CRM enrichment from emails
Parse email threads to update contacts, companies, and opportunities.
- Inputs: emails/threads
- Outputs: fields for CRM with change log
- Describe your task
Case Studies and References
Client references available on request (some under NDA). We are collecting case studies from current pilots.
Interested in becoming a case study partner? Start with a 2‑week feasibility on a high-impact, time‑consuming workflow.
Selected companies that trust our expertise
Your Team in Düsseldorf
Discuss your first agent: the task, KPIs, and rollout path.
“ In our pilot, the agent handled the repetitive triage so my team focused on exceptions. Escalations were clear, and we saw measurable cycle-time improvements. ”
“ The agent extracts invoice data reliably enough for review. The audit trail and HITL made stakeholders comfortable moving forward. ”
We prefer to let numbers speak. Ask for representative metrics from
recent pilots (automation rate, escalation rate, cycle time) and we’ll
share what is relevant to your use case.
FAQ
What makes a good first agent?
Narrow scope, sample data, clear KPIs, HITL escalation, single owner.
Do we need to share production data?
No. Redacted samples are sufficient for feasibility and early pilot.
How do you measure success?
Automation rate, escalation rate, cycle time; plus qualitative review.